Refund policy
At UtensilHome.space, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
We proudly offer free returns and full refunds for eligible items.
Return Eligibility
- Return request submitted within 30 days.
- Product remains in good condition.
- Original accessories and packaging are included whenever possible.
- Item is not intentionally damaged or excessively used.
Non-Returnable Items
Returns may not be accepted for products that have been intentionally damaged, modified, or returned outside the return window.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us with your order number and photos. We will gladly provide a replacement or full refund at no additional cost.
Refunds
Approved refunds are issued to your original payment method. Depending on your payment provider, refunds usually appear within 5–10 business days.
Order Cancellation
Orders may be canceled before shipment for a full refund. Once shipped, the standard return process applies.
Contact
For return assistance, please contact:
Email: zamostnyvientos857@hotmail.com
Phone: 502-807-6542